Frequently Asked Questions
Clear answers & business information for RK Super Shoppy.
What is RK Super Shoppy?
RK Super Shoppy is a premier multi-category supermarket and e-commerce platform operated by RK Enterprises in Guntakal, Andhra Pradesh. Founded with a 50+ year legacy starting in the 1970s by Late Basanna Setty, we specialize in high-quality Kitchen Appliances, Stainless Steelware, Brass & Copperware, Luggage, Toys, Books, and authentic Puja Samagri.
Where is RK Super Shoppy located?
RK Super Shoppy is located at 9/572 DMM Gate Road, Guntakal, Andhra Pradesh 515801, India. You can view our verified Google Business Profile at https://share.google/tSIsEbAbjuozt18PL for store directions, phone contact, and customer reviews.
What product categories are available at RK Super Shoppy?
We offer an extensive selection of items across 8+ major categories: Small Appliances, Kitchen Appliances, Stainless Steel Utensils, Traditional Brass & Copperware, Air Coolers, Handbags & Backpacks, Kids' Toys, Educational Books, and Premium Puja Samagri.
How does the RK SuperCoins loyalty program work?
Customers earn RK SuperCoins on every purchase of ₹500 and above. You can also claim coins from in-store purchases at the counter scanning station, and redeem your coins for instant cash discounts on checkout.
What payment methods do you accept?
We accept all major payment options across India including UPI (Google Pay, PhonePe, Paytm), Credit Cards (VISA, MasterCard), Debit Cards, and Net Banking.
How can I track my order?
Once your order is dispatched, you will receive a tracking link via email and SMS. You can also view real-time tracking under 'Order History' in your account dashboard.
Do you ship across India?
Yes, RK Super Shoppy delivers orders across all major pin codes in India with standard delivery typically taking 3 to 5 business days.
What is RK Super Shoppy's Replacement or Exchange Policy? Can I get a refund?
At RK Super Shoppy, monetary refunds are not issued under any circumstances. We provide hassle-free replacements or exchanges: (1) For size or need preference: Unused products intact in original boxes with all accessories and manuals can be exchanged (customer bears courier charges, and video proof must be shared beforehand). (2) For damaged or broken arrivals: An unpacking video is strictly mandatory; we send a fresh piece replacement and reimburse your return courier charges upon receiving the damaged item.
How do I contact RK Super Shoppy customer support?
You can reach out via WhatsApp at our official business number (+91 85001 30860) or visit our Instagram page @rksupershoppy (https://www.instagram.com/rksupershoppy) for direct assistance and video product showcases.
Still have questions?
If you cannot find the answer to your question in our FAQ, you can always contact our support team.
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